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CUSTOMER SERVICE

Questions or comments?
Call or email us.

1.800.555.8888
CUSTOMERSERVICE@ESE.COM

CUSTOMER SERVICE HOURS

Monday-Friday 8AM - 10PM ET
Saturday 10AM - 10AM ET
Sunday 11AM - 8PM ET

MAILING ADDRESS

ESE Customer Service
1 South Ave
Garden City, NY 11530

FAQs:
Shipping and Returns:

TYPE OF DELIVERY	DELIVERY TIME	PRICE
Standard Delivery	5-8 Business Days	$5.99 per order
2 Business Days Delivery	2 Business Days	$12.99 per order
Next Business Day Delivery	1 Business Day	$24.99 per order

Not satisfied with your purchase? We will help.
Returns and exchanges are easy! Return your purchase to one of our locations within 30 days of your purchase for a full refund.*
After 30 days, only a store credit is available.

Sale items are not eligible for return or exchange.

*With a valid receipt. No receipt, only lowest selling price is available.


General Questions:
Can I make a purchase online?
   Of course! Our online shop is available 24/7, 365 days a year!
Browse our large selection of top name brands for that perfect date night or workout shoe!

How long will my refund take?
    Dependent on your bank, your refund will be posted 1-2 weeks after.


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