Class exercise to review Managing Information Systems

Categorize the following systems into DP, MIS, DSS, EXPERT or INTELLIGENT AGENT systems:

System	Type
airline reservation system
airline route productivity analysis and forecasting tool
diagnosing system for a doctor
printer troubleshooting system (asks you questions and you answer and it tells you how to fix your printer)
cash register
e-mail router
inventory control system

Match the report type to the employee level (clerical, operational, tactical, strategic):

Report	Employee Level
Exception Reports
Transaction Handling reports (ex: list of all orders entered)
Trend analysis
What-if reports